Terms & Conditions

Terms & Conditions
Conditions of Booking at Zarinas:
Arrival and check out times

Check in time is between  3pm and 6pm on the day of your arrival. Guests are requested to check out before 10am on the day they leave. These times are flexible by prior arrangement.  Please let us know your eta so that we can make sure we are here for you.

Deposit.
Please send a deposit to secure the room. £40 per night deposit on The Woodrups, £30 per night deposit on The Old School Room and £20 per night on The Ramblers Roost. This deposit is non refundable and secures the room for the nights. A receipt and confirmation will be posted, emailed or text to you.

Cancellations
Once the room is booked, all cancellations must be paid for in full. However we will do our best to re let the room and if so then a full refund will be given. In the case of a no show the full balance will still be due.  We advise you to take out your own insurance to cover last minute cancellations due to bad weather etc.

Payment
Payment is by card, cash or cheque.  Please allow enough time for cheque to clear when posting.

Diet
Please let us know in advance if you have any special dietary requirements and we will do our best to cater for them.

Children and babies
We are unable to accept children or babies; due to the nature of the building it is not suitable for children.

Dogs
We are unable to accept dogs inside. People with dogs are welcome at the front of the building if eating in the tearoom.

Disabled persons
Due to the age of the building it may not be suitable for disabled people.  If you are disabled please feel free to contact us and we will discuss any problems that may concern you.

Left property
If you leave any property we are happy to post it on. However we do charge for the postage. Any found property will be kept for a week and then if unclaimed we will dispose of it to charity.

Food
We ask that guests do not consume their own food on the premises.

Smoking
It is against the law to smoke anywhere inside the building. We discourage people from smoking immediately outside the building.

Bookings
Due to high demand, we do not book one night at the weekends. It is however worth checking for late availability on bookings.

Room Occupancy
For the comfort and security of all quests, only quests staying at Zarina’s are allowed in the rooms. If guests wish to invite other guests into the room, then permission must be granted first.